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Frequently Asked Questions
The EzXchange program was developed to help individuals in communities that are “underserved” and who may lack any banking relationships, (the “unbanked”). EzXchange also helps cities and counties reduce costs of delivering services and generating revenues. By providing broadband access to underserved communities, it helps bridge the “digital divide” by bringing broadband internet access to those who do not have access to power of the internet today.
With online, telephone, and automatic loading, prepaid cards make it easy for the underserved to transact. Owning a pre-paid card gives owners the freedom to use it where traditional debit cards are accepted, including ATMs, online and physical merchants. It's safer than cash because prepaid cards normally protect the user in case the card is ever lost or stolen
Taking advantage of EzXchange is extremely simple:
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Is the EzXchange card a credit card? Do I need a credit history to obtain one?
The EzXchange card is not a credit card or a bank debit card and has no cash value until it is loaded at EzXchange.com or your local re-load merchant.
How do I know if I have access to public WiFi Service?
There are currently over 200 city and county wireless (WiFi) broadband network projects being reviewed, designed or implemented across the United States. There is a good chance the city or county where your business resides has or will soon have WiFi broadband. Contact us to find out if Public WiFi Service is available in your neighborhood.
Merchant Questions:
How does EzXchange reduce my business telephone bill?
Today you may have DSL for your computer, a second telephone line for your point of sale card acceptance terminal and a business telephone line. Even if you have two lines, your DSL and a second telephone for your point of sale terminal, you should be able to reduce your monthly telephone bill by utilizing your municipal WiFi network because your PC, point of sale terminal and even your business telephone can all be accessed via your municipal WiFi connection.
How does EzXchange help me increase my profitability?
How do I become a EzXchange load merchant?
EzXchange works with a national merchant acquiring bank for processing all of your card sales transactions. We can set you up as a load merchant with our bank partner or you can call your existing bank to see if they support Visa Ready Link, and if so, they should be able to set you up as a load merchant.
What about my point of sale terminal?
If you choose to go with EzXchange's bank partner we can supply you with a WiFi enabled terminal that you can bring to any location you wish to conduct your sale at. You won't be constrained by where you have access to a telephone line. You can also check with your current merchant acquiring bank who accepts your card transactions today to see what WiFi terminals they support.
How do I become a seller of EzXchange Cards?
Contact EzXchange via email or telephone.
How to save on check cashing fees?
When you sign up to have your pay check automatically deposited into your EzXchange card account you will no longer have to pay a check cashing location fee to cash your check. Your funds are automatically available to you for cash through any ATM or to make purchases at any business that displays the Visa logo.
How to build a credit history using EzXchange Cards?
Buy utilizing your EzXchange card on a regular basis to purchase something, you will be building a payment profile on the EzXchange platform. This payment profile would show you a history of your transactions that includes both payment and load transactions. Having your paycheck automatically loaded to your EzXchange card and utilizing the card more frequently further enhances your profile history. This history can then be used with your permission and can form the basis for accessing credit.
How to transfer money to other countries using your EzXchange Card?
EzXchange allows you to easily have a family member or anyone in another geographical location across town or across the world receive funds via your EzXchange Account.
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